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Ingleside Leadership Team

Lynn O'Conner

President and CEO

Lynn O’Connor is Ingleside’s President and CEO, which includes continuing care retirement communities; Ingleside at Rock Creek, Westminster at Lake Ridge, Ingleside at King Farm, Ingleside at Home, and Westminster Ingleside Foundation. Lynn has 41 years of aging services leadership experience, commencing her career in 1980 as an Administrator in Training at a Maryland nursing home and hospice. Lynn was appointed by Governor Parris Glendening in 1995 to be a member of the Maryland Assisted Living Task Force which was charged with creating Maryland’s first assisted living legislation and regulations. Lynn has a BS in Health Care Management from St. Joseph’s University, a M.S.A in Health Care Administration from Central Michigan University, Long Term Care Certification from the University of Maryland, is a Maryland Licensed Nursing Home Administrator, a Certified Aging Services Professional, and a Certified Montessori Dementia Care Professional. Lynn has been a board member of what is now LeadingAge, NJ, LeadingAge Colorado, served on the LeadingAge House of Delegates, and the Board of Directors of the American Health Care Association where she chaired the Not-for-Profit Committee, was a member of the Strategic Planning and Executive Committees. Lynn currently serves as the Vice Chair and Secretary on the Board of Directors of LeadingAge DC and is Chair of the Presbyterian Association of Homes and Services for the Aging where she Chairs the Governance and Nominations Committee and is a member of the Executive Committee. Lynn and her husband, Kevin, live in Washington, DC with their four legged son Lou. They have one daughter, a son-in-law and a grandson and granddaughter. They are members of Holy Trinity Church in Georgetown.

Dusanka Delovska-Trajkova

Chief Information Officer

Dusanka Delovska-Trajkova has more than 25 years experience in computer science and automation in variety of environments, corporate, government, educational and nonprofit in Macedonia and USA. Dusanka attended Sts. Cyril and Methodius University in Macedonia and graduated with an electrical engineering degree back in the time when computer science and automation were described as part of the electrical engineering programs.

Dusanka came to the United States in 2000 after the war in Kosovo. Once in the States, she worked for the Council on Foundations. She returned to Macedonia in 2006 to accept a position as counselor to the president of Sts. Cyril, working to consolidate the IT system between 23 schools. After that, Dusanka returned to America and was working at the Pew Research Center when she heard about a position at a start-up in Rockville, Maryland. She had always worked for established organizations, and the idea of building something from the ground up was exciting.

As IT Director, Dusanka was instrumental in helping to build Ingleside at King Farm into the successful community it is today. She was promoted to Chief Information Officer at Ingleside, where she brings her vision and energy to developing technologies that will be a part of the business and life strategies for Ingleside, Ingleside communities and affiliates. Her focus is to help each community adapt to new organizational innovations and to develop and execute new business strategies.

Timothy L. Myers

Chief Financial Officer

Tim Myers comes to Ingleside after having served eight years as CFO for the Philadelphia-based Kendal Corporation. Prior to Kendal, he spent nearly 10 years as CFO, chief operating officer, and partner for New Life Management and Development of Mount Laurel, N.J. Earlier in his career, he worked a year as director of special projects with Marriott Senior Living Services, and 10 years as a senior manager for KPMG. Myers holds a BA in Accounting from Lycoming College in Williamsport, Pa. He is a member of the Financial Advisory Panel of the Commission on Accreditation for Rehabilitation Facilities – Continuing Care Accreditation Commission (CARF-CCAC). He is also a member of the American Institute of Certified Public Accountants (AICPA) and the Pennsylvania Institute of Certified Public Accountants (PICPA).

Monique Eliezer

Senior Vice President of Human Resources and Compliance

Sam has more than 30 years of acute and post-acute healthcare experience. He is known as an effective collaborator and builder of high performance leadership teams and strategies that result in growing organizations. Sam's strategic focus is centered on recruiting, retaining and maximizing colleague talent in the rapidly changing post-acute world. Throughout his career, he has trained hundreds of leaders how to retain top talent in a competitive environment.

Earlier in his career, Sam focused on “speed to value” building his reputation on understanding the strategic needs of the organization and implementing tactics that produce a winning culture.

Sam is the recipient of the American Society for Healthcare Human Resources Administration’s President's Award for Outstanding Leadership. He has been a national speaker for Long Term Care and Senior Living CXO Summit, The American Society of Healthcare Human Resources Administration, Leading Age National Conference and Leading Age of Michigan. Sam is the past President of Michigan’s Healthcare Human Resources Association.

Sam attended the University of Michigan’s Executive Education program for Strategic Human Resources Planning, and he was awarded his Bachelor of Science degree in Human Resources from Oakland University.  

Monique Eliezer

Chief Operating Officer

An accomplished Heath Care Aging Services Leader with the vision and insight to strategically plan, direct and facilitate company operations to capitalize on emerging business opportunities, Christine L. Podles has over 25 years of experience. Prior to her role as Vice President of Operations, Christine was the Executive Director at Ingleside at King Farm. Her keen expertise has led re-design efforts to support business growth, implement and manage change to drive organizational performance and enhance revenue streams.  Christine’s proficiency in providing leadership to achieve strategic realignment and organization drove the prior 17 years she spent with Catholic Charities of Baltimore, Maryland, managing the daily operations of The Neighborhoods at St. Elizabeth and overseeing of The Green House Residences, a state-of-the-art project of cultural change in aging services, created by Dr. Bill Thomas, founder of The Eden Alternative. She holds a Masters of Arts degree from the prestigious Erickson School for the Management of Aging Services and Bachelors of Science in Communication and Marketing from Bradley University in Peoria, Illinois.  Christine holds the designation of Health Service Executive and is a licensed nursing home administrator in the District of Columbia, Maryland and Virginia.  She is a Quality Assurance and Performance Improvement Certified Professional and a LEAN facilitator.  She served as chair of the Board of Examiners for Nursing Home Administrators in Maryland and is currently serving as a trustee on the LifeSpan Board.

Monique Eliezer

Douglas C. Myers
President and CEO Westminster Ingleside Foundation

Doug Myers has 25 years of experience in development work supporting the missions of not-for-profit health care and educational organizations. He has experience in annual giving, major & planned gifts, special events, campaigns, and foundation operations. Doug has led the Asbury Foundation since July 2001 and enjoys working with each Asbury Affiliate. He successfully completed the Certified Fund-Raising Executive (CFRE) exam in 1998 and has given presentations at numerous professional educational conferences. In May 2012, Doug was an orientation presenter for new professionals at the Association of Healthcare Philanthropy Conference in Alexandria, VA. He has volunteered his service with the American Red Cross and the Carroll County Public School Foundation. Doug and his wife Ellen live in Mount Airy, Maryland and have two sons and two daughters.

Monique Eliezer

Director of Marketing

Christen Milstead has over 15 years’ of marketing experience in senior living services. Through her time with Ingleside, she has excelled through different positions within the Marketing and Sales Department both at Ingleside at King Farm and Ingleside headquarters. She provides expertise and strategy in marketing, communications, and branding to exceed Ingleside’s mission, vision, and values. Christen is a leader who has been a large part in the success of marketing both recent expansion projects at Ingleside at Rock Creek and Ingleside at King Farm. 

Christen holds a Masters of Arts degree from University of Maryland Baltimore County, Erickson School for the Management of Aging Services and Bachelor of Science in Business Administration with a concentration in Marketing from Towson University. Christen lives in Frederick County, MD with her husband, two daughters, and two dogs.

Monique Eliezer

Director of Sales

Kristin Shanks has more than 20 years of sales experience predominantly within senior living and the pharmaceutical industry. She joined the Ingleside family in 2010 as a Sales Counselor for Ingleside at Rock Creek and was promoted to Sales Director in 2011. Kristin was instrumental in the successful openings of the McCracken and Creekside expansions. She was delighted to be promoted to Ingleside Director of Sales in 2020, where she brings her extensive experience in developing and implementing strategies which strengthen sales performance to meet the organization’s goals.

Her focus is to exceed occupancy goals in all Ingleside communities, while building a culture of positivity and trust within her team. A native Marylander, she earned her undergraduate degree from the University of Maryland College Park and currently resides in Washington, DC.

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